RT Journal Article SR Electronic T1 Bills for noninsured services remain a wellspring for patients' complaints JF Canadian Medical Association Journal JO CMAJ FD Canadian Medical Association SP 1266 OP 1267 VO 157 IS 9 A1 Grant, D. YR 1997 UL http://www.cmaj.ca/content/157/9/1266.abstract AB Why do many canadians become angry when told they have to pay for noninsured medical services? Dorothy Grant hears many protests about this type of billing in her job with the Medical Society of Nova Scotia. Here she describes steps doctors can take to reduce the number of complaints.